FAQ

What is the process to use this facility?

For Taqman Genotyping:
Contact Dr. Hardeep Ranu, Genotyping Facility Laboratory Manager at 617-432-4469 or email hranu@hsph.harvard.edu or Dr. David Hunter, Director, at 617-432-2252 or e-mail dhunter@hsph.harvard.edu.

For DNA Extraction or Whole Genome Amplification:
Contact Patrice Soule, DNA Repository Laboratory Manager at 617-432-6101 or email psoule@hsph.harvard.edu or Dr. David Hunter, Director, at 617-432-2252 or e-mail dhunter@hsph.harvard.edu.

How do I know the job is complete?

We will email results to the contact person when each genotype is completed.

How long does it take to get results?

This depends on whether the assay is up and running. We aim to provide results in 4-6 weeks from the receipt of samples.

How am I billed?

Once work is complete, users are invoiced or billed directly using a Partners PeopleSoft account.

What is the user feedback process?

Please e-mail comments to dhunter@hsph.harvard.edu.