I am a health services survey researcher with experience leading institutional, local, regional, national and international surveys on a range of health and health policy topics. I collaborate widely within the DF/HCC, MGH Cancer Center, Mongah Institute Health Policy Center and MGH Institute for Technology Assessment.
Within the DF/HCC I am best known for novel approaches to surveying diverse patients and have led scientific surveys in more than 10 languages, using complex sampling strategies and electronic data repositories to effectively reach minority and underserved populations using mixed survey modes and culturally competent research teams.
I have a special interest in new approaches to breaking down barriers to cancer screening and cancer care to enhance equal treatment. My recent work includes evaluations of telehealth, patient navigation, care plans, referral and scheduling systems, electronic order entry and other human and technology programs at the interface of patients and health professionals. I have done extensive research with the health workforce and collaborate with nurses, physicians, social workers and study the experience and scope of work in interprofessional teams.