Research Informatics Operations (RIO) Contact List
If you have a patient care critical (PCC) issue that requires immediate assistance, please contact the IS Service Desk at: 617-632-3399. Otherwise, please browse RIO contacts by application, or the complete contact list below...
Contacts by Application
Clinical Trials / Study Management | |
InForm
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For non-PCC issues, submit an IS Service Desk ticket and indicate “InForm – DFCI” in the "Application In Use" field. If you do not have a Partners login, please email: |
OnCore
| For non-PCC issues, submit an IS Service Desk ticket and indicate “Oncore – DFCI” in the "Application In Use" field. |
OncPro, OHRS Submit, p360
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The Office for Human Research Studies (OHRS) grants OncPro, OHRS Submit, p360 access to new users. Access cannot be requested with an IS Service Desk ticket. Click here to be routed to the OHRS System Access Request page For other non-PCC issues, submit an IS Service Desk ticket and indicate “OncPro – PHS” in the "Application In Use" field. |
eSign
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For access to eSign, bug reports, and enhancement requests: email COE Builders at COEBuilders@partners.org
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Research Administration | |
Nucleus, Dollar Density, CURE
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Email: Tom Leonard at Thomas_Leonard@dfci.harvard.edu |
For escalation and/or urgent requests, you may also contact Erica Woulf, Senior Director, Research Informatics Operations.
Key Contacts
LEADERSHIP | ||
Erica Woulf | Senior Director, Research Informatics Operations | |
Irina Kamis | Director, Customer Experience Operations | |
Christopher Miller | Director, Product Strategy Operations | |
John Orechia | Director, Research Data Governance and Integrity Operations | john_orechia@dfci.harvard.edu |